What is Unified communications?
Unified Communications, also commonly known as UC, is a manner in which one can unify or pull together all of their communicative tools within a singular a unified stream. As we are slowly and gradually advancing through the best age humanity has witnessed technology-wise, Unified Communications’ popularity is increasing in leaps and bounds.
Besides the fact that day in and day out, people have been opting for and implementing Unified communications quite vehemently, there are a number of other benefits related to this particular option.
3 benefits of opting for Unified communications:
Following are the top three advantages your organization can count on when opting for Unified communications:
- Reliable improved communication:
Imagine you are scheduled to have a phone meeting with a client, but you have a ton of other things to work on and worry about, and cannot just sit and wait for the call. In the midst of your miss your call. And you cannot physically go back to the phone that your client called at and personally receive the voice message saved. If you were to call back your client (which is perfectly acceptable as everyone is busy working) what would not be acceptable is for you to ask your client to repeat what they have said in the voice message.
What if your client gave you all the instructions and asked you not to disturb them again? Or what if they informed you that they will be on hold or on vacation or on a flight and cannot receive your call? With Unified communications, you can opt for voice-to-text option, which will transform all of the voice messages into texts and will forward onto your phone. This would mean that you are always up to date with your messages and voice mails.
- Productivity boost:
If there is one thing that Unified communications is famous for, is its ability to boost one’s productivity. And one can trust this news as it has been garnered after a lot of hard work on the part of Unified Communications.
Unified communications allows its users or clients to optimize their not only external but internal communications as well. In other words, it means that you will not be required to search for that particular email that you received last week or month during rush hour, Unified communications will do that for you. All you have to do is focus on your work – sending the necessary messages.
- Being able to remain mobile:
Unified communications will allow employees to work from anywhere in the world. It can do wonders for a company trying to portray a unified front. The company can remain in touch with their clients and can offer 24/7 feedback, as the company can even outsource their helplines.
If the company adopts Unified communications they can hire professionals from anywhere and get the best workers without actually having to migrate them to a specific location. This can result in a boost in productivity as well. In our day and age, we have to have the availability of having things while on the move. One cannot lose touch with the world just because they are on the road or traveling.